Follow a real shift, and see how the housekeeping supervisor's priorities change throughout the day.
Meet your expert
Housekeeping supervisor, Marriott
Meet your simulation expert, Elena, and learn about her life as a housekeeping supervisor and where it all began.
Understand what housekeeping supervisors do, how to get into the role and progress, and what a typical workday looks like. Round off your simulation with an activity led by Elena, a real Marriott housekeeping supervisor.
1. Career overview
We’ll showcase the role of a housekeeping supervisor, with a brief introduction to the career and its impact.
2. Role requirements
Discover what it takes to do this role well. Learn about the qualities and key skills you need to succeed.
3. Ways in
How do you actually become a housekeeping supervisor? Discover the entry routes into this role.
4. Role progression
How do you advance and develop in this role? Find out what training is available, and how the role changes as you move up.
5. Daily activities
What does a typical day look like in this role? See what’s involved day to day, and why those responsibilities matter.
6. Meet the expert
Meet your simulation expert, Elena, and learn about her life as a housekeeping supervisor and where it all began.
7. Activity
Elena briefs you on your task, then you get stuck in. You’ll work through a day as a housekeeping supervisor, with tips from Elena to keep you on track.
8. Reflection
What did you take away from this job simulation? Round off the experience by reflecting on what you learned and what interests you most about the role.
A few hours in the role will tell you more than any job description. If it is not for you, you have lost nothing.
The full simulations will show the real tasks, pressure points and teamwork in a role.
You will finish with real examples of decisions you made, which is exactly what employers ask about.
How long does it take?
These simulations are planned to take a couple of hours. They can be completed around your schedule and are flexible.
Do I need any previous experience?
No. The simulations are designed for people who have never worked in a hotel.
Is it free?
Yes. Every simulation is free. There is nothing to pay.
Will I get a certificate?
Yes. When you finish the prototype activity you earn a hotel certificate for this role. It is separate from the core Youth Employability Programme certificate, and simulations do not count towards that one. You can find it under My certificates on your profile.
Can I do it on my phone?
Yes. Everything works on a phone, tablet or computer.
