Three courses covering hospitality, life skills and workplace communication. Learn in short lessons at your own pace. Your progress saves, so you can come back any time.
Get started →Before you apply for anything, spend time inside a real hotel role. Try a career as a housekeeping supervisor, executive sous chef or shift engineer. You make the decisions, see what the job is really like and find out if the role suits you.
Try a job simulation →Finish all three courses to earn the Youth Employability Programme certificate. Live in Delhi/NCR or Mumbai? You may then be able to apply for a placement opportunity with a member hotel.
Check if you can apply →Live in Delhi/NCR or Mumbai? When you finish the online training, you may also be able to apply for practical training with a hotel. Places depend on availability and are not guaranteed. Accommodation and transport are not provided. You need to make your own arrangements.
This programme is for you if:
The programme is free. You do it online and go at your own pace.
Start here, start nowSee it for yourself
Our highlight film is on its way. Meet the teams, see the kitchens and corridors, and find out what a career in hospitality could look like.
Film coming soon
Highlight film
From first day to a career in hospitality
Filmed on location
In real hotel kitchens
Built with
Marriott, art’otel and Accenture
Each career pathway is a job simulation. Choose a role you are interested in and see what it is really like.
Job simulation
Live
Culinary
art'otel London Hoxton
Join the kitchen team. Work through a busy service. Work alongside a professional chef.
Job simulation
Live
Maintenance
Marriott
Keep the hotel running. Fix what breaks. Stop problems before guests notice.
Job simulation
Live
Housekeeping
Marriott
Run the floor. Get the rooms ready. Take a look behind the scenes.
Job simulation
Coming soon
Food and Beverage
Marriott
Run the restaurant floor. Lead a busy shift. Make sure every guest leaves happy.
Job simulation
Coming soon
Culinary
Marriott
Step into a hotel kitchen. Run a section. Keep a busy service on track.
The World Sustainable Hospitality Alliance has spent 20 years helping young people into hotel jobs. 9,500 young people have taken part, across more than 300 hotels, and 84% went into work. This programme is built with Alliance member hotels, so you learn what they look for.
Delivered by the World Sustainable Hospitality Alliance, Accenture and Springpod.
20 years
of youth employment work
9,500
young people supported
300+
hotels involved
84%
went into work
FAQs
The things people ask us about most: cost, time and what happens at the end.
See all questions →Is it really free?
Yes. Every course, job simulation and certificate is free. There is nothing to pay at any point.
How long will it take?
The programme takes 25+ hours in total, plus about an hour for each job simulation you try. You go at your own pace, you can do a little at a time, your progress is saved and there is no deadline.
Do I need any experience?
No. The programme starts from the beginning and is made for people who have never worked in a hotel.
What do I get at the end?
You earn the Introduction to Hospitality certificate first, then the Youth Employability Programme certificate when you finish all three core courses. You also build real examples you can talk about in interviews.
Will this get me a job?
It gets you ready for one. You will understand how hotels work, try real roles and be able to talk about your skills with confidence. If you live in Delhi/NCR or Mumbai, you can apply for a placement opportunity with a hotel when you finish the three core courses. Places depend on availability and are not guaranteed.
Can I do it on my phone?
Yes. Everything works on a phone, tablet or computer.
Create your free account and choose where to begin.
Start here, start now
