Three simple steps to start, then learn at your own pace.
Here is what you will learn, in the order we suggest.
1
Start here
How a hotel runs, including hotel roles, guest service and how hospitality teams work. Earns your first certificate.
Practical skills for everyday life and work: time, money, resilience and teamwork.
How to speak, write and listen confidently with guests and colleagues, and what to do when things go wrong.
2
Finish Introduction to Hospitality to earn your first certificate. Complete all three courses to earn your full Youth Employability Programme certificate.
✓ Download it from your profile
✓ Add it to your CV
✓ Show hotels you’re ready for a career in hospitality
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3
Optional
Five job simulations built with real hotels, so you can see what a role is really like before you apply for anything.
Delhi/NCR and Mumbai
Once you finish all three courses, you can apply for a placement with a participating hotel. Places depend on availability.
See placement detailsWe ask a few questions to check you can join.
We suggest Intro to Hospitality. Or start wherever you like.
Your progress saves as you go. No deadline.
✓
18 years or over
✓
Based in India
✓
Not in work or regular education right now
✓
Minimum education: completed Class 10
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No hotel experience needed
Every part of this training was built with Alliance member hotels and partners.
✓
You live in Delhi/NCR or Mumbai
✓
You meet the programme criteria
✓
You have finished all three core courses
In person
Work towards in-person placement opportunities with participating Alliance member hotels in Mumbai.
Placement details and matching will be shared as opportunities become available.
In person
Work towards in-person placement opportunities with participating Alliance member hotels in Delhi/NCR.
Placement details and matching will be shared as opportunities become available.
Placements depend on what participating Alliance member hotels make available. Finishing the courses does not guarantee a placement. Accommodation and transport are not provided. You need to make your own arrangements.
View placement optionsEach career pathway is a job simulation. Choose a role you are interested in and see what it is really like.
Job simulation
Live
Culinary
art'otel London Hoxton
Join the kitchen team. Work through a busy service. Work alongside a professional chef.
Job simulation
Live
Maintenance
Marriott
Keep the hotel running. Fix what breaks. Stop problems before guests notice.
Job simulation
Live
Housekeeping
Marriott
Run the floor. Get the rooms ready. Take a look behind the scenes.
Job simulation
Coming soon
Food and Beverage
Marriott
Run the restaurant floor. Lead a busy shift. Make sure every guest leaves happy.
Job simulation
Coming soon
Culinary
Marriott
Step into a hotel kitchen. Run a section. Keep a busy service on track.
Create your free account. You can always come back to this page.
Start here, start now
